Since the first thing victims lose is access to cellphone to stay connected, safely with loved ones, Verizon provides recycled devices and free service to victims nationwide.
We ask people to donate their old cellphones (whether they're Verizon's or not) at any Verizon store.
Donated phones can help victims of abuse feel safer and less isolated by giving them a way to call emergency or support services, employers, family and friends. Phone donations given locally benefit victims of abuse within that geographic area. Verizon takes the protection of customer information seriously and encourages everyone who plans to give a phone to HopeLine to erase any personal data on the phone by erasing contacts from the address book, deleting call logs, erasing messages, removing stored photos and other media.
As part of the refurbishing process, phones donated to HopeLine are scrubbed prior to distributing them for reuse to ensure all customer data is removed. Donated phones are not tax deductible. There are two ways to donate phones to HopeLine:
In Person:
Drop phones at any Verizon Wireless communications Store. To find a store visit the online store locator at:
By Mail: Print a postage paid label at,  adhere it to the box/envelope and mail. Review all shipping instructions carefully and include a return address on the label.
PLEASE REMEMBER- It does NOT have to be a Verizon phone to donate!
If you are in danger, please use a safer computer, or call 911, your local hotline, or the U.S. National Domestic Violence Hotline at 1-800-799-7233(SAFE) and TTY 1-800-787-3224. If you think your activities are being monitored, find a safe computer that someone abusive does not have direct or remote access to. To leave this site quickly, use the Escape button.
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